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Authors: Alan Bennett

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To one side is a Gunner Hucklesby of the Royal Field Artillery, to the other a Private Oliver of the Hampshires. It is like seeing who is in the next bed in a barrack room. Many of the
names are from Leeds: a Pte Smallwood, a Pte Seed from Kirkstall Road, some with family details, some not. Uncle Clarence’s not. A Second-Lieutenant Broderick from Farnley, at thirty-five a bit old for the war, like Waugh’s Crouchback, another Uncle. Sergeant Fortune, a character out of Hardy. Pte Ruckledge of the Wellingtons, Pte Leaversedge of the Yorkshires: rugged names, which, had their owners been spared, one feels the years might have smoothed out to end up Rutledge and Liversedge. Many Canadians ‘known only to God’.

The low walls are sharp and new-looking, unblurred by creeper. There is no lichen on the gravestones, the dead seeming not to have fertilized the ground so much as sterilized it. This is April and too soon to mow, yet the grass is neat and shorn. Standard at the entrance to each graveyard is a small cupboard in the wall, the door of bronze. In it is lodged the register of graves in this and adjacent cemeteries. Larchwood is a modest example, with only some three hundred graves. The register begins by describing the history of the place: ‘On the NE side of the railway line to Menin, between the hamlets of Verbranden-molen and Zwarvelden was a small plantation of larches, and a cemetery was made at the north end of this wood. It was begun in April 1915 and used by troops holding this sector until April 1918.’ The tone is simple, almost epic. It might be a translation from Livy, the troops any troops in any war. There is a plan of the graves, drawn up like an order of battle, these soldiers laid in the earth still in military formation, with the graves set in files and groups and at slight angles to one another, as if they were companies waiting for some last advance. All face east, the direction of the enemy and only incidentally of God.

I sit in the little brick pavilion looking at this register. The book is neat (so much is neat now when nothing was neat then); it is unfingermarked, not even dog-eared. It might be drawn from the Bodleian Library, not from a cupboard in a wall in the
middle of a field. Of course if this foreign field were forever England the bronze door would long since have been wrenched off, the gates nicked, ‘Skins’ and ‘Chelsea’ sprayed over all. The notion of a register so freely available would in England seem ingenuous nonsense. I sit there, wondering about this, never knowing if our barbarism denotes vigour or decay. Across the hedgeless fields are the rebuilt towers of Ypres, looking, behind a line of willows, oddly like Oxford. At which point, with a heavy symbolism that in a film would elicit a sophisticated groan, a Mirage jet scorches low over the fields.

For all the dead who lie here and the filthy, futile deaths they died, it is still hard to suppress a twinge of imperial pride, partly to be put down to the design of these silent cities: the work of Blomfield, Baker and Lutyens, the last architects of Empire. The other feeling, less ambiguous here than it would be in a cemetery of the Second War, is anger. Nobody could say now why these men died. The phrase ‘Their glory shall not be blotted out’ was a contribution by Kipling, who served on the War Graves Commission. This is the Friday after President Reagan’s Libyan venture, and to assert that there is anything under the sun that will not be blotted out seems quite hopeful. We instinctively think of the conflict between East and West on the model of the Second War, the one with a purpose. The instructive parallel is with the First.

I have had unfortunate experiences in hotels. I was once invited to Claridge’s by the late John Huston in order to discuss a script he had sent me. The screenplay was bulky (that was what he wanted to discuss) and looked like a small parcel. Seeing it and (I suppose) me, the commissionaire insisted I use the tradesman’s entrance.

On another occasion, during the run of
Beyond the Fringe
in New York, Dudley Moore and I took refuge from a storm in the Hotel Pierre, where we were spotted by an assistant manager. Saying that there had been a spate of thefts from rooms recently, he asked us to leave. A small argument ensued, in the course of which an old man and his wife stumped past, whereupon the assistant manager left off abusing us in order to bow. It was Stravinsky. We were then thrown out. I have never set foot in the Pierre since, fearing I might still be taken for a petty thief. Dudley Moore, I imagine, goes in there with impunity; the assistant manager may even bow to him now while throwing somebody else out. Me still, possibly.

Dinner at Noon
was a documentary about the Crown Hotel, Harrogate, which Jonathan Stedall and I made for the BBC TV series ‘Byline’ in April 1988. Up to that time I had never embarked on a TV programme without carefully scripting it first, but this was obviously neither possible nor appropriate when making a documentary, particularly a ‘fly-on-the-wall’
exercise such as this was intended to be. I was accordingly a little apprehensive.

The film was also meant to illustrate some of the work of the American sociologist Erving Goffman.
*
Goffman’s first field study was in a hotel in the Shetlands, and much of the research he did there was incorporated into his pioneering book
The
Presentation of Self in Everyday Life
, though other insights gleaned at this eccentric and sometimes hilarious establishment crop up in all his books.

In the era of
Fawlty Towers
it might seem folly to try to say anything more on the subject of the roles of staff and guests in a hotel, and certainly it became plain in the first two days of filming that a respectable sociological study of hotel life would take much longer than the ten days we were scheduled to film. The early material we shot was also pretty stilted and banal, and I became even more apprehensive about the end result. Documentary film-makers, of course, must often find themselves in this predicament, but it was new to me, and so, feeling slightly panic-stricken, I scribbled some autobiographical notes which I could deliver either straight to camera or as a commentary over footage of the various functions and goings-on in the hotel.

Thus the finished film ended up having not much to do with Goffman and a lot more to do with me; it certainly wasn’t the film we set out to make, but this must often be the case with documentaries, and even with feature films. I hadn’t intended
Dinner at Noon
to be as personal or as revealing as it turned out to be – or perhaps the intention had been at the back of my mind and this was just a roundabout way of getting there.

What follows is a transcript of the documentary, with notes to indicate who is speaking and where. Though the voice is only one element in the spoken word and a transcript wants both gesture and inflection, I’ve made no attempt to supplement the
dialogue, clean it up, or make it more coherent and grammatical. This occasionally makes it hard to read, but it’s a reminder that one cannot overstate the untidiness of human speech or reproduce it accurately on the page.

(
A hotel bedroom
.)

I was conceived in a strange bedroom. My birthday, like my brother’s, is in May, and, though three years separate us, we were both born on the same date. Counting back the months, I realize we must both have been conceived during the old August Bank Holiday, in a boarding-house bedroom in Morecambe, or Flamborough, or Filey – oilcloth on the floor, jug and basin on the wash-hand stand, the bathroom on the next landing. Nowhere like this, anyway, a bedroom in the Crown Hotel, Harrogate.

(
An hotel corridor. A young boy walks past a chambermaid
.)

That said, though, I might be expected to feel at home in rented accommodation, but for years nowhere filled me with the same unease as did a hotel.

(
Opening titles
.)

Town of teashops, a nice run-out from Leeds – Harrogate, where hotels abound and always have.

(
Reception desk
.)

RECEPTIONIST: Crown Hotel, good morning. Can I help you? I’ll put you through.

(
Dining-room: breakfast
.)

Once, visitors came to take the waters; now it’s a ‘Leisure Break’ or a conference, a mecca for the businessman. Nowadays I like hotels, at any rate in small doses; they’re a setting where you see people trying to behave, which is always more interesting than them just behaving. When people are on their best behaviour they aren’t always at their best. But I wasn’t always so relaxed. For years, hotels and restaurants were for me theatres of humiliation, and the business of eating in public every bit as fraught with risk and shame as taking one’s clothes off.

What it was – when I was little my parents didn’t have much money, and when we went into cafés the drill was for my Mam and Dad to order a pot of tea for two, and maybe a token cake, and my brother and me would be given sips of tea from their cup, while under the table my mother unwrapped a parcel of bread and butter that she’d brought from home, and she smuggled pieces to my brother and me, which we had to eat while the waitress wasn’t looking.

(
Lobby. A chambermaid polishes the revolving doors
.)

The fear of discovery, exposure and ignominious expulsion stayed with me well into my twenties, and memories of that and similar embarrassments come back whenever I stay in a hotel. Not that this is an intimidating establishment at all: it’s comfortable and straightforward and caters for what the marketing men call ‘a good social mix’. I hope that’s what the film’s about – not class, which I don’t like, but classes, types, which I do; and a hotel like this is a good place to see them.

(
Lobby
.)

Behaviour’s a bit muted, but that’s part of the setting. The foyers of American hotels are like station concourses or airport lounges, they’re really part of the street, so you don’t expect
people to behave in any particular way. Here, with the sofas and the fire, we’re still visibly related to the hall of the country house, and people try to behave accordingly. For some, of course, this isn’t too big a jump.

(
A sporty young couple reading Country Life
.)

HE: … boring. Is yours boring?

SHE: Mine’s riveting.

HE: Mine’s thoroughly dull.

SHE: That’s what they’re for. Oh, look at that! Isn’t it gorgeous?

HE: … country houses round here, going to lots of the people moving out of London – sell their three-bedroomed flat in Notting Hill and buy a huge country mansion …

(
An elderly couple, he studying the racing page
.)

HE: … the Thirsty Farmer.

SHE: The what?

HE: Thirsty Farmer … Oh – Rattling Jack.

SHE: That would be a good one. That’s sure to be all right.

I’ve never been able to get worked up about class and its distinctions, but then I’ve never felt the conventional three-tier account of social divisions has much to do with the case. What class are these?

My parents would have called them a grand couple.

SHE: Is it sweet enough for you? Sweet enough for you?

HE: Yes. It never worries me.

My mother’s scheme of things admitted to much finer distinctions than were allowed by the sociologists. She’d talk about people being ‘better-class’, ‘well-off’, ‘nicely spoken’,
‘refined’, ‘educated’, ‘genuine’, ‘ordinary’ and – the ultimate condemnation – ‘common’.

(
The elderly couple are still poring over the racing page
.)

HE: I wonder if I could trust you.

SHE: What, to pick one?

HE: No. Very Special Lady.

SHE: Oh well, well I am at the moment, aren’t I? I don’t know how long you’ll keep me that way, but …

HE: Oh we’ll have a bit of fun while we’re here.

SHE: Your pencil’s upside down.

(
Reception desk
.)

RECEPTIONIST: Can I book you a paper for the morning, or a morning call?

GUEST:
Daily Telegraph
, and what about a morning call?

RECEPTIONIST: Right.

GUEST: I get up at half past five normally.

PORTER: The lift’s round the corner. Shall I take your bag for you?
Right, this way.

(
Upstairs corridor
.)

I always carry my bags myself-avoids the tip. It’s not the money: like catching the barman’s eye, it’s a skill I’ve never mastered; but then my parents graduated from boarding-houses to hotels when I was in my teens and at my most thin-skinned.

PORTER: This way.

Hope the weather’s going to perk up a bit for you. Here we are then.

GUEST: It’s been lovely for the last couple of days.

PORTER: That’s right.

(
Bedroom
.)

Arriving at the hotel, like leaving it, was fraught with anxiety: there was always the question of ‘the tip’.

Dad would probably have his shilling ready before he’d even signed the register, and when the porter had shown them up to their room would give it to him, as often as not misjudging the moment, not waiting till his final departure but slipping it to him while he was still demonstrating what facilities the room had to offer – the commodious wardrobe, the luxurious bathroom – so the tip came as an unwelcome interruption.

Once the potentially dangerous procedure of arrival had been got through, the luggage fetched up, the porter endowed with his shilling, and the door finally closed, my parents’ apprehension gave way to huge relief – it was as if they’d bluffed their way into the enemy camp, and relief gave way to giggles as they explored the delights of the place.

‘Come look in here, Dad. It’s a spanking place – there’s umpteen towels.’

(
A boy runs down the staircase
.)

Every family has a secret, and the secret is that it’s not like other families.

(
A maid cleans a bathroom
.)

In a new refinement of gentility, the maids these days plait the ends of the toilet roll. It’s a good job they didn’t do this when I was a child or I’d have imagined this was standard practice throughout the land, our family’s toilet roll unique in its ragged and inconsequent termination.

This was long before the days of trouser presses and hair-dryers, and even kettles in the rooms came in just too late for my parents. That would have been the ultimate, though. With a kettle and the wherewithal to make some tea, they could have fetched some stuff in from outside, been free of the terrors of the
dining-room, and never needed to stir out of the room at all. When we stayed in boarding-houses we didn’t actually board but took our own food: screws of tea, packets of sugar and corned beef cushioned by shirts and socks and bathing-costumes, all packed in a bulging cardboard box, cat’s-cradled in string and fetched on the train from Leeds. So when we were on holiday there was no romance to the food: we ate exactly what we did at home. Come six o’clock, while the rest of the clientele at The Waverley or The Clarendon or The Claremont would be wiring into ‘a little bit of plaice’ or the ‘bit of something tasty’ which the landlady had provided, the Bennett family would be having their usual slice of cold brisket and a tomato. It was home from home.

(
Reception desk
.)

GUEST: Can we just register, please?

(
Lobby
.)

GUEST: And she’s lovely legs, beautiful legs and lovely face, hips like that, she shows you, you know; it’s just like a leg of pork.

So, what’s on the agenda for today, then?

(
Hotel notice-board: ‘Dr Barnardo’s Fashion Show
’.
Ballroom: two girls practise modelling
.)

Although these are amateurs, fashion shows seem brisker than they once were. Gone the languid elegance of Barbara Goalen – not even a name to Janet and Tina, cavorting on the cat-walk.

(
Grosvenor Room
.)

ANDY: … because York has this lovely sewage problem that we all know so much about, and in fact Tracy’s … Tracy’s got more to spend on sewage than you have, Mike.

TRACY: Well, they wouldn’t have delivered any toilet rolls as yet.

What is new in hotels is the meetings. In the Grosvenor Room the manageresses of some roadside eateries are being grilled by Andy, the local representative.

Tracy has sewage problems, which Andy will want to talk her through before reporting back to District, where he will be grilled in his turn – another meeting.

ANDY: OK, because the budgets are out but they’re not out in computer form at the moment, so, in order to help you …

(
A table of customers’ complaints on the blackboard. Top of
the list (with o) is Thirsk. Bottom (with 9) is Rainton
North
.)

Steer clear of Rainton North seems to be the message. Discerning diners go to Thirsk.

ANDY: It doesn’t need an awful lot doing to it, so consequently he’s paying the money for other restaurants to benefit …

Yes, but then eventually there’ll come a time when Tracy needs special maintenance – probably on drainage – in which case she doesn’t pay for the drainage, you see, it comes back …

(
Melbourne Room
.)

LECTURER: Of these volunteers, at least one half – and it can be more if you can do this – are going to be what we call ‘starters’; that is, they have not been using hormonal contraceptives in the previous two months.

In the Melbourne Room the doctors wrestle with birth control.
And the topic is not confined to the Melbourne Room either. In the lobby begins a muted saga from the same department.

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