Just This Once (15 page)

When she reached the Concierge Floor, she inspected the dessert display and proceeded to the small office area that linked the lounge with a service elevator. Rummaging through the bottom desk drawer she located a telephone directory.

———

“Hello.”

“So…did the Hyatt give you a better rate?”

It took only a split second for the voice on the phone to register. “Paula. I…I wanted to call you, but I just didn’t know what to say,” she explained sadly.

“Well, for starters, why don’t you tell me how we got this far apart in just 12 days?”

“I…,”
I what?
“I haven’t been honest with you. I….”

“Yeah, I got that part when another woman answered your phone.”

“Paula, I didn’t mean for you to find out that way.”

“I’d say you didn’t mean for me to find out at all. But it doesn’t matter, Wynne. I was just calling to tell you that I’m sorry if I led you into something you didn’t mean to do.”

Wynne stared at the phone in her hand as the line went dead.

———

The agent pulled into a wooded cul de sac, stopping at the last house before the circle.

Cheryl Williams had canceled Wynne’s meetings for the afternoon, hooking the young executive up with a realtor who would show her properties in some of Orlando’s best neighborhoods.

“This is my favorite of the houses we’ll see today,” she remarked. “It’s four bedrooms, three and a half baths, a formal living room and dining room, an eat-in kitchen, and a screened-in patio.” The house — an older Spanish-style bungalow, white with a red tile roof — definitely had curb appeal. The best part for Wynne was that it was a single story.

“This is very nice, but it’s really more than I need,” the tall woman said when they’d finished the tour. It would cost her thirty thousand dollars to furnish a place this large.

Heather had taken her up on her offer and laid claim to the living room furniture, entertainment center, and the suite in the guest bedroom, where she’d been sleeping for the past week.

“Maybe it seems that way now, but things can change. It’s a great house for children, and in a top school district.”

Wynne was accustomed to such assumptions from others. To refute it would be to invite a stranger into her personal matters and she wasn’t about to do that. On the other hand, one of the bedrooms would make a nice office and it would be nice to have two spares if the Connelly women came to visit.

They had done the paperwork before leaving the realty office, so both women knew that Wynne could afford this house if she wanted it. She also had a loan letter in hand from Eldon-Markoff, guaranteeing the purchase of her house in Baltimore, so the contingency wouldn’t be a problem.

This house was the most expensive of the ones she’d seen, but it was head and shoulders above the rest, in that it was turn-key and in an older established neighborhood. And it wasn’t far, she noted, from that nice condominium community where Paula lived.

“Okay, let’s do it.”

———

“You’re in early,” Stephanie remarked. Stephanie Anderson was the director of the Weller Regent, the hotel’s top dog. She was a vibrant woman of 57, and a good administrator. In her 30-plus years with Weller Regent, Stephanie had mentored scores of people, many of whom had gone on to manage their own hotels or to work in the company’s New York headquarters. Paula McKenzie had always been one of her favorites.

“Yeah, I’m…uh….”

“Looking at the job openings?”

Paula was stunned at the woman’s perceptive abilities. “How did you know?”

“Actually, it was just a guess, but thank you for confirming it.” The woman grinned wryly as she pulled up a chair next to Paula’s at the computer. “Did you see the job in Denver?”

Paula nodded. Their newest hotel was looking to hire a Senior Shift Manager, the equivalent of Rusty’s position. It was a plum job in the system, and would probably go to someone with more seniority than she.

“I think you’d be perfect for it. Mind you, I wouldn’t be excited about losing one of the best managers I’ve ever had working for me, but I’d like to see you venture out of Orlando and earn your wings. I’m not going anywhere for a few more years, but when I do it would be nice if you had some senior management experience under your belt.”

Paula was awed by the praise. Stephanie was practically telling her that she had a chance to succeed her in a few years at this hotel, but only if she seized the opportunity now to gain experience at an advanced level.

“Do you really think I’d have a shot at this job in Denver?”

“I think you’re a shoe-in.”

———

The next three weeks were a blur for Wynne, traveling to New York with the folks from Eldon-Markoff, selling the townhouse, closing on the home in Orlando, and managing the move. Heather had found a very nice one-bedroom apartment near the mall where she worked, and Wynne had given her a rather large check to help her with deposits and some of the new things she would need. In one of her more ugly moments, Heather had called it “guilt money,” but otherwise the tension at home had lessened noticeably. On their last day together, the two women held one another for a long tearful moment, each wishing the best for the other.

The bleary-eyed woman felt around in the unfamiliar environs and slapped the alarm. The green digital display read 4:30 a.m. Lying in the strange bed, Wynne grew more and more cognizant of her surroundings and the reason she was staying here.

What was left of her belongings, including her car, was headed into storage for a couple of weeks. For the time being, she was at her mother’s house, readying for the fourth and hopefully final surgery on her battered leg.

———

“I appreciate this.”

“It’s no big deal,” Val answered her friend. She was dropping Paula at the airport for her flight to Denver. “Are you nervous?”

“A little. It’s been a long time since I interviewed for a job, but Stephanie grilled me yesterday for about two hours. I think I’m ready.”

Val signaled for the exit off the Beeline Expressway. “You know, there’s a selfish part of me that hopes you fall on your face.”

“I know, Val.” Paula placed her hand on her friend’s shoulder. “There’s a part of me that hopes I do too…for all the same reasons.”

———

The pain was excruciating, but Wynne knew it would eventually lessen on its own. The painkillers gave her the strangest dreams, including horrible flashbacks to the accident that had led to this and the other surgeries. From the corner of her eye, she could see Kitty Connelly dozing in a bedside chair, an open magazine spread across her chest.

Her mom had actually taken the news about her move to Orlando surprisingly well, thanks to the ingenious way Janelle had thought of to break it.

“They’re moving you to Orlando?” The elder Connelly woman was alarmed at the prospect of not having her oldest daughter close by to take care of emergencies. And it seemed there were so many more emergencies these days.

“That’s right. Assistant vice president, and they’re doubling my salary, paying for the move, everything. I really wish Dad could have been here to see this. He knew how much something like this would mean to me.”

Kitty Connelly had always deferred to her husband’s opinion, and if he’d have liked this, she would like it too.

“I wish he could be here too. He’d be so proud, just like I am.”

And when Wynne mentioned that she was planning to have the final surgery before the new job started, her mother had insisted on taking care of her, especially since Heather had now moved out. Furthermore, she would accompany Wynne to Florida to help her get set up in her new house.

———

Vince Tolliver couldn’t believe his luck. Across from him sat the fourth applicant for the senior manager position, a Stephanie Anderson product like himself who — in addition to her other skills — spoke Spanish. On paper, they didn’t get any better than this.

“Is there a part of your current job that you don’t like, Miss McKenzie? For example, the paperwork, the supervision, dealing with the public?”

Paula thought for a moment about how best to answer the hotel director’s question. “I suppose I’m like everyone else. I hate to have to discipline a worker, but the positive interactions with staff overwhelmingly outweigh the negative ones. It’s the same way with troublesome guests.” That was a good answer, she thought, but Tolliver waited for more. “Okay, the paperwork is a pain,” she admitted with a chuckle.

Tolliver laughed. He liked a manager with a sense of humor, knowing that someone like that usually worked well under stress. He had it on Stephanie’s authority that Paula had a real talent for handling problems without letting things escalate. And he also knew that Stephanie wouldn’t have kept a staffer for nine years if she couldn’t handle paperwork.

“You know, our weather’s a little different here,” he cautioned.

“I’m looking for a change,” she answered simply.

———

“Thanks, Mom. I really appreciate this.” Wynne pulled her crutches from the back seat and leaned them against the car door.

“Are you sure you don’t want me to come up with you?”

“No, that’s okay. I can hang this strap on my shoulder….”

“Wynne!” An excited Cheryl Williams rushed to meet her. “I’m so glad to finally see you here.”

“Hi, Cheryl. Uh, this is my mother, Kitty Connelly.”

Kitty leaned across the seat to say hello.

Cheryl pushed her hand inside the car in greeting. “Really pleased to meet you. We think the world of your daughter.”

Wynne blushed like a schoolgirl on a date. Carefully, she pulled herself up and positioned the crutches beneath her arms.

“Let me take that,” Cheryl stopped her, grabbing for the heavy briefcase. “Thanks for the delivery. I can take it from here.” She waved to Kitty, who drove off slowly in her daughter’s Volvo.

“Thanks for your help.”

“You’re welcome. Are you sure you’re up for this already?”

“I’m sure that I’m about to go insane. Please let me stay today, even if you change your mind and fire me,” she quipped. She loved her mother dearly, but they had spent nearly every waking hour together for the past three weeks.

“Okay, but we’ve decided not to pay you.”

“Fine.”

“…and that your new office will be beside the copy machine.”

“Perfect.”

“…and that Denise will be your secretary.”

“You’re cruel, Cheryl Williams.”

“I know, but two of those weren’t true.”

“Denise,” she sighed.

“She can handle your needs for now. You can pick out some seminars and send her on company time if you want. If things don’t work out, come see me.”

Wynne knew that she would make things work out. Denise was deficient, but she was dedicated and willing to learn.

The elevator deposited the pair on the top floor, where Wynne followed her boss to the west end of the building. Three slots in from the corner was a small office, its outside wall solid glass. An executive desk with a return for her computer faced the door. A bookcase, work table and three chairs packed the room.

“I know it’s not the Taj Mahal, but it’s your very own space. If you want to move things around, just buzz Denise and she’ll find some muscles.”

“It’s great. I’m going to love it.”

“After you’ve been here a while, you’ll move up in the pecking order. In a year or two, you can move to a side that doesn’t get the afternoon sun. That’s when you’ll know you’ve hit the big time.”

“You’re forgetting I’m from Baltimore. I don’t even plan to stand in the shade.”

“I’ll remind you of that.”

On that note, Cheryl departed for her own corner office and Wynne struggled to her chair.

Already, a stack of folders filled her inbox. Settling in, she reached for the first one. She was thrilled to be here.

———

“Wow, Paula! If you think I’m going to say no to that, you’re out of your mind!” Kevin Ross was ecstatic at his new boss’s offer: She would take Tuesday and Wednesday off each week and he would have both Friday and Saturday. A person could practically have a life with the weekend free.

“Not that it’s permanent, mind you. But I’d like to be here on the busy days until I get acclimated to the hotel and the staff.”

“Well, you’ll get no argument from me,” the young man said happily. “Take all the time you need.”

Paula liked her new co-worker quite a bit. He had spent the last two years running the business services center, and had also done his time in catering. He’d been on the job as Shift Manager for only two months when her predecessor left to take a job with Ritz-Carlton.

“So what do you do for fun in a place like Denver?” she asked.

“I don’t know. I’m married. I don’t ever get to have any fun.”

That caused them both to laugh.

“So I’ve just granted you weekends off and you’re going to waste them?”

“No, are you kidding? It means that Pam and I can actually go out of town once in awhile, skiing, or camping, or up to Estes Park. Of course, that also means I can’t get out of going to spend time with my mother-in-law in Pueblo,” he lamented.

“You can always tell her that you’re on call,” Paula suggested.

“I like the way you think, Paula,” he chuckled.

“If it’s alright with you, I’d like to handle the room inspections today. I just need to get a feel for how everybody works.”

“Knock yourself out. You want me to start the inventory?” Kevin was eager for the chance to do more of the management tasks.

“No, I’ll do that when I get finished. Why don’t you monitor the front desk and maybe pop in on the valet staff a little later?”

“Whatever you need.” He was really going to like working with Paula McKenzie.

Paula started her inspection on the third floor, one floor above their meeting rooms. By the time she reached the Concierge floor, she was satisfied that the housekeeping staff was solid, and was glad to know that her first shift counterpart ran a tight ship. That would make her job easier.

The Concierge lounge hosts were setting up for happy hour, much as they did in Orlando, and as they did throughout the Weller Regent chain. The hotels weren’t interchangeable — they were certainly unique in décor — but the major amenities were designed to be consistent from one hotel to the next. The Denver WR featured a Southwestern theme, the furnishings rustic, but comfortable. Here in the lounge, the windows opened out onto a spectacular view of the snow-capped Rockies, quite a contrast to the flat cypress expanse of Orlando.